Rexera is named the Best AI-Powered Platform of 2024 by Inman

March Product Updates Are Here!

Product Updates,

Published: Mar 29, 2023

Updated on: Mar 09, 2024

by Editorial team

📢 1. More changes to the public API

The API now covers the resale document data points in the New Order Details endpoint extensively. But that’s not all! We have made some adjustments to the Costs endpoint to ensure that the content is formatted the same way as our other endpoints and that all invoices are shown separately.

📢 2. HOA Report Re-branding

Those of you receiving our HOA report will now enjoy its new look and feel, including our latest logo. Moreover, the bylaw categories now contain hyperlinks to the bylaw tool. Enjoy!

📢 3. Seller-Pays-First Processing Fee

Would you like to show the Rexera fee separately from the HOA document fees? We can now show our fee as a Processing Fee in the breakdown. Ask your CSM to enable this for you if needed.

📢 4. Seller-Pays-First No HOA Fee

It is now possible to request payments from sellers for No HOA Found orders. All necessary invoice and email templates to support this are ready to go.

📢 5. Lien Priority and Assessment Months

We have added two state-specific data points (lien priority and assessment months) to the HOA Highlights in the HOA Review report. These are also available via our API.

📢 6. Closing Document Validity

We can now capture the resale document validity date and show it in the HOA Highlights, the HOA report, and the Closing report. It will also be available via our API (New Order Details endpoint).

💥 This month’s feature reminder: edit an order

This a quick reminder that you can edit any in-progress order in case order details have changed or new information needs to be added. You can update the order’s closing or due date, the address/unit, as well as seller and buyer details. Give it a whirl! And in case you don’t want to miss out on our updates:

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Katie Zorn, Ambassador, Hankin & Pack

I couldn't do my job without you

You all rock! Seriously. I do see all the hard work you guys do. This job isn't easy. I couldn't do my job without you guys so I mean it when I say YOU ROCK!

Katie Zorn, Ambassador, Hankin & Pack

Lori, Escrow Support Supervisor

A huge win for us

"Your team discovered the lien and let us know so we were able to get the payoff statement. We were also able to revisit the research and find the recorded lien.

This is a huge win for us – so THANK YOU for all you do!"

Lori, Escrow Support Supervisor

Brooke Eshelman, VP of Operations, Proliant Settlement Systems

Flawless communication and the best customer service

“The communication with Rexera stood out. You’re constantly updated on the status of your order, and if there’s a problem, you’re alerted immediately. Rexera always finds a solution and constantly follows up. I just believe the customer service that Rexera provides is at the next level."

Brooke Eshelman, VP of Operations, Proliant Settlement Systems

Brad Honn, Senior Director of Escrow and Title Operations, Homeward

Worry-free closings

“As we all know, HOA issues can really blow up and cause a lot of problems for closing. So it helps us all sleep better knowing that there is not going to be a problem, or anything we forgot on the order, or an update that we forgot to complete before closing the transaction. Because we have a great partner Rexera, making sure that those things don’t happen to us.”

Brad Honn, Senior Director of Escrow and Title Operations, Homeward

Kacie McAteer, Vice President, Ideal Title Agency

They always go the extra mile

"Rexera is simply above the rest when it comes to our HOA needs. Their portal is perfect, their communication is constant, and they always go the extra mile in order to meet our deadlines and impress our customers. I would highly recommend them to everyone in the title insurance industry. Thank you Rexera for all that you do!"

Kacie McAteer, Vice President, Ideal Title Agency

Diana Casella, Ideal Title

A vendor that cares

"We’ve only been working with you all for a little while, but so far my team is singing nothing but praise and relief at finally having a Vendor that cares about these files as much as we do. "

Diana Casella, Ideal Title

Michelle Rose, Partner, Closing Day Settlements

Number #1 for efficiency

"I highly Recommend Marina Hubenova and sending all orders to Rexera. I love sending all my orders through their client portal or in Qualia. They are number #1 with efficiency and detailed reports. I never think twice on placing my orders with them. "

Michelle Rose, Partner, Closing Day Settlements

Shawna Hernandez, Chief Operating Officer, Endpoint

A partner for innovation

"We are constantly tweaking and refining our processes, so we needed a reliable partner that would go along this journey with us. And Rexera (formerly InspectHOA) is exactly that."

Shawna Hernandez, Chief Operating Officer, Endpoint

Cristina Sadler, Escrow Officer, TransCounty

A way to take back control

“I was worried the job wouldn’t get done, but it always gets done! It’s worth it; it’s beyond worth it!"

Cristina Sadler, Escrow Officer, TransCounty

Scott Young, EasyKnock

A solution to a historical problem

"Rexera has been an instrumental partner in mitigating risk and creating efficiencies in our acquisition process. They are the solution to a historical problem that title companies and other vendors face in every transaction."

Scott Young, EasyKnock

Melissa Daniels, CEO, Emerald National Title

Going above and beyond

“Why does a closing have to feel like a transaction? At Emerald National Title, our vision is to create a customized experience with a dedicated closing officer. So when a closing goes sideways, and you have a partner like Rexera that sends someone to the HOA office in person to help resolve the issue, that is a partner that understands that buying a home is personal, not a transaction. That is an example of Rexera going above and beyond that directly supports the vision for my business.”