Knock, Knock, Knocking on HOAs’ Doors
Imagine you’re working on your real estate closing, you have thousands of tasks on your “to-do” list, and you still haven’t received the documents you need from the property’s HOA.
You’ve tried all in your power to get the information you need, but it seems you can’t get through to the other side.
The HOA management is nowhere to be found, and your due dates are getting close.
Your closing hangs in the balance.
What do you do?
How do you get an unresponsive HOA to send you the property’s documents before it’s too late?
How Do You Deal with Unresponsive HOA?
Dealing with an HOA can often lead to long and intensive communication. This is not the ideal scenario for title and escrow professionals who have to stick to strict closing dates.
No one needs the added stress when they have to coordinate highly personalized transactions, analyze each and every related document, and keep multiple parties in the loop at the same time.
And when your work with the HOA is only a tiny portion of your work on the closing, you can’t afford to invest excessive time in back and forth.
But what happens when the HOA is impossible to find or is not responding to any of your requests?
For our customers, there’s an easy solution: they simply leave it to us to deal with unresponsive HOAs.
We always deliver the HOA documents on time.
How?
We combine relentless professional determination with cutting-edge technology to deliver a frictionless experience. A process that customers have a complete overview of.
In some cases, being relentless really gets the job done. Whenever the case asks for it, we go a step further.
Going the Extra Mile
In certain situations, sheer perseverance is key. When necessary, we’re prepared to knock on the HOA’s door, ensuring your documents are secured directly from the source.
Here’s how it works.
The Process
Our team promptly initiates contact with the HOA, aiming to secure your documents in no time.
- Exhausting Communication Avenues: We explore every possible communication channel (phone, fax, email, text, you name it), mindful of your closing deadline
and if we still can’t get hold of the HOA management:
- Direct Intervention: We’ll organize a representative of Rexera to physically visit the address of the HOA and request the documents personally.
- Verification: Once you get the information from the HOA, we’ll verify and confirm it before uploading it to our portal for your review.
The Result
What traditionally spanned weeks of back-and-forth has been condensed into a matter of days through our proactive communication strategy.
What we offer is a one-of-a-kind and completely unique tailored solution that not only delivers on time but never loses its human touch.
And we spare no resources in tracking down a hard-to-reach-out-to HOA. We’ll go and knock-knock-knock on every HOA door if we have to.
To Wrap Up
When time is of the essence, getting swift replies from the property’s HOA is simply a must. But as you know, that is not always the case. Occasionally, getting in touch with the HOA turns into mission impossible, and delays become inevitable.
Don’t let the lack of HOA response get you down or hold up your closing. We can help. We come ready to take on the challenge, so you don’t have to.
We have a knack for turning silence into solutions and delays into deliverables. We’re here to bridge that gap, knock on those metaphorical (and sometimes literal) doors, and get you those documents in record time.
Let’s go open some doors.
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