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How it started

We help title companies, lenders, and investors to eliminate HOA hurdles and take back control of the documents acquisition process. Here is how it happened.

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There was a broken process

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This is Anton, one of our founders

He once decided to buy a condo in Stamford, CT. And it all went well until he encountered his HOA.

Anton had never heard about HOAs and didn’t have the slightest idea of what they do. Turned out, he needed to request some documents from them, which did not sound too complicated.

But here came the problem – acquiring HOA documents is not a very efficient process, and Anton’s HOA wasn’t an exception. Being lucky, Anton managed to obtain the documents – hundreds of pages of legal language that took him days (more like weeks) to understand.

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His coworker, and one of the other founders of Rexera (formerly InspectHOA), Vishrut, shared his story of how he did not pay much attention to the bylaws and ended up paying over $1000 in monthly HOA fees (instead of the $600 stated in the initial contract). Vishrut also shared the story of how he lost $20,000 because of the HOA-related closing delays when trying to sell his house.

Anton got a sweet deal, didn’t lose anything, and had a stable HOA fee, but he never wanted to deal with HOAs ever again. And he figured other people didn’t either.

So Vishrut and Anton decided to help their fellow homebuyers and started a side hustle – a website where anyone could upload their HOA documents and get help understanding them.

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The turning point

As you probably guessed, they got pretty popular pretty fast. Atin, our third founder joined right in time to find the perfect way to help the industry. Together, the team continued to build the largest (to the best of our collective knowledge) HOA database in the country.

They quickly realized that Title companies have the biggest pain points when it comes to HOAs when one of their first institutional clients introduced them to their internal Title division.

That’s how the team found that Title companies are our real-life everyday heroes. They are the ones finding HOAs and chasing them for documents, communicating fees, and the options for rush orders, all while making sure nothing would delay or throw off-track the transaction.

Escrow officers have to fight through hundreds of pages of paperwork, delays in responses, closing timelines being pushed, and client concerns. But, it turned out that lenders and investors also fight these battles with HOAs to close deals and bring clients to their dream homes.

And this is how Rexera (formerly InspectHOA) started.

An Escrow Officer shared their pain,
and we knew how to fix it

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We decided to go one huge step further than just document analysis – we figured out a way to take care of the document acquisition. It became our main selling point.

It brought us here

So the company got its founders (Anton, Vishrut, and Atin) and big market potential in the face of title companies, lenders, and real estate agents. We’ve started generating revenue even before we received funding. And we’ve been growing ever since.

  • Our platform provides full transparency on the document status, has impressive delivery times, and is continuously enhanced by our engineering team.
  • Our customers are awesome; we have feedback sessions and note their ideas for new features all the time. By implementing their feedback, our product gains more market share every day.
  • Our product helps people who juggle a million responsibilities at once, gain control over HOA documentation without the need to ever talk to an HOA. Just like Anton wanted for himself – never having to talk to an HOA again.

The Impact

The impact is significant – every month, 1% of all residential real estate transactions in the US are facilitated by our platform. And for each of those transactions, we save 4 hours of manual work and make sure the information you need for closing is error- and risk-free. As a result, our clients increase operational efficiency, decrease risks and costs, close more files, and spend more time with their customers to grow their business.

Our goal has always been saving the time and nerves of everyday real estate heroes. Our platform is here to help title companies, lenders, and investors do what they are great at, hurdle-free.

Want to see for yourself? Read the success stories of our customers.

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What our clients say about us?
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Katie Zorn, Ambassador, Hankin & Pack
linked website
I couldn't do my job without you
You all rock! Seriously. I do see all the hard work you guys do. This job isn't easy. I couldn't do my job without you guys so I mean it when I say YOU ROCK!
Katie Zorn, Ambassador, Hankin & Pack
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Lori, Escrow Support Supervisor
A huge win for us
"Your team discovered the lien and let us know so we were able to get the payoff statement. We were also able to revisit the research and find the recorded lien.

This is a huge win for us – so THANK YOU for all you do!"
Lori, Escrow Support Supervisor
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Brooke Eshelman, VP of Operations, Proliant Settlement Systems
linked website
Flawless communication and the best customer service
“The communication with Rexera stood out. You’re constantly updated on the status of your order, and if there’s a problem, you’re alerted immediately. Rexera always finds a solution and constantly follows up. I just believe the customer service that Rexera provides is at the next level."
Brooke Eshelman, VP of Operations, Proliant Settlement Systems
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Brad Honn, Senior Director of Escrow and Title Operations, Homeward
linked website
Worry-free closings
“As we all know, HOA issues can really blow up and cause a lot of problems for closing. So it helps us all sleep better knowing that there is not going to be a problem, or anything we forgot on the order, or an update that we forgot to complete before closing the transaction. Because we have a great partner Rexera, making sure that those things don’t happen to us.”
Brad Honn, Senior Director of Escrow and Title Operations, Homeward
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Kacie McAteer, Vice President, Ideal Title Agency
linked website
They always go the extra mile
"Rexera is simply above the rest when it comes to our HOA needs. Their portal is perfect, their communication is constant, and they always go the extra mile in order to meet our deadlines and impress our customers. I would highly recommend them to everyone in the title insurance industry. Thank you Rexera for all that you do!"
Kacie McAteer, Vice President, Ideal Title Agency
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Diana Casella, Ideal Title
website
A vendor that cares
"We’ve only been working with you all for a little while, but so far my team is singing nothing but praise and relief at finally having a Vendor that cares about these files as much as we do. "
Diana Casella, Ideal Title
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Michelle Rose, Partner, Closing Day Settlements
linked website
Number #1 for efficiency
"I highly Recommend Marina Hubenova and sending all orders to Rexera. I love sending all my orders through their client portal or in Qualia. They are number #1 with efficiency and detailed reports. I never think twice on placing my orders with them. "
Michelle Rose, Partner, Closing Day Settlements
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Shawna Hernandez, Chief Operating Officer, Endpoint
linked website
A partner for innovation
"We are constantly tweaking and refining our processes, so we needed a reliable partner that would go along this journey with us. And Rexera (formerly InspectHOA) is exactly that."
Shawna Hernandez, Chief Operating Officer, Endpoint
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Cristina Sadler, Escrow Officer, TransCounty
linked website
A way to take back control
“I was worried the job wouldn’t get done, but it always gets done! It’s worth it; it’s beyond worth it!"
Cristina Sadler, Escrow Officer, TransCounty
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Scott Young, EasyKnock
linked website
A solution to a historical problem
"Rexera has been an instrumental partner in mitigating risk and creating efficiencies in our acquisition process. They are the solution to a historical problem that title companies and other vendors face in every transaction."
Scott Young, EasyKnock
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Melissa Daniels, CEO, Emerald National Title
linked website
Going above and beyond
“Why does a closing have to feel like a transaction? At Emerald National Title, our vision is to create a customized experience with a dedicated closing officer. So when a closing goes sideways, and you have a partner like Rexera that sends someone to the HOA office in person to help resolve the issue, that is a partner that understands that buying a home is personal, not a transaction. That is an example of Rexera going above and beyond that directly supports the vision for my business.”
Melissa Daniels, CEO, Emerald National Title
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