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April Product Updates are here!

Product Updates,
Published: May 02, 2023
  by Editorial team
blog

📢 1. No HOA Report

We are now generating an automatic No HOA Report as a supporting document to our analysis. The report gets generated automatically when there is no HOA assigned to the property. This report can be directly uploaded to your system or sent via email, depending on your preferences.

no hoa report

📢 2. Buyers’ report

We have introduced a new HOA Buyers Summary Report which contains buyer-related HOA information and certain bylaws, like leasing restrictions. It is available to our clients and can be generated from the Property → Checker section with a new button. It doesn’t replace the HOA Report, and both can be generated for the same order if needed.

📢 3. Automatic export of orders with closing date this week

This is a new feature notifying users on orders expected to be closing in the upcoming week. This report can be enabled (form client settings) on client, team, and user levels. The reports will be mailed out every Monday at 10 am EST. This feature can bring the biggest benefit to clients with complex team structure.

closing this week reminder

📢 4. Lien Search order creation

We have added a new order type on the portal called “Lien Search”. You can submit orders under this order type and request services like Solar Liens, Municipal Liens, Taxes under both this & HOA Documents sections (when HOA lien info is needed).

📢 5. Easy PDF editing settings

We have developed a functionality to make merging and signing PDFs easy for you. Now you can easily work on any PDF documents that we receive from HOAs or PMs.

signing and merging pdfs

📢 6. Legal Description field in Create Order (portal & API)

We have added legal description to the Create Order interface (portal & public API) as a non-mandatory field. The legal description provided by the client will be visible in the property section in the portal.

💥 This month’s feature reminder: let us know in case of a cancellation!

A quick reminder that you can use the red “Cancel” button on the order details page to cancel in case your transaction falls through. Our team will be notified immediately and will take action at once.

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Rexera in the News

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What our clients say about us?
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Katie Zorn, Ambassador, Hankin & Pack
linked website
I couldn't do my job without you
You all rock! Seriously. I do see all the hard work you guys do. This job isn't easy. I couldn't do my job without you guys so I mean it when I say YOU ROCK!
Katie Zorn, Ambassador, Hankin & Pack
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Lori, Escrow Support Supervisor
A huge win for us
"Your team discovered the lien and let us know so we were able to get the payoff statement. We were also able to revisit the research and find the recorded lien.

This is a huge win for us – so THANK YOU for all you do!"
Lori, Escrow Support Supervisor
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Brooke Eshelman, VP of Operations, Proliant Settlement Systems
linked website
Flawless communication and the best customer service
“The communication with Rexera stood out. You’re constantly updated on the status of your order, and if there’s a problem, you’re alerted immediately. Rexera always finds a solution and constantly follows up. I just believe the customer service that Rexera provides is at the next level."
Brooke Eshelman, VP of Operations, Proliant Settlement Systems
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Brad Honn, Senior Director of Escrow and Title Operations, Homeward
linked website
Worry-free closings
“As we all know, HOA issues can really blow up and cause a lot of problems for closing. So it helps us all sleep better knowing that there is not going to be a problem, or anything we forgot on the order, or an update that we forgot to complete before closing the transaction. Because we have a great partner Rexera, making sure that those things don’t happen to us.”
Brad Honn, Senior Director of Escrow and Title Operations, Homeward
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Kacie McAteer, Vice President, Ideal Title Agency
linked website
They always go the extra mile
"Rexera is simply above the rest when it comes to our HOA needs. Their portal is perfect, their communication is constant, and they always go the extra mile in order to meet our deadlines and impress our customers. I would highly recommend them to everyone in the title insurance industry. Thank you Rexera for all that you do!"
Kacie McAteer, Vice President, Ideal Title Agency
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Diana Casella, Ideal Title
website
A vendor that cares
"We’ve only been working with you all for a little while, but so far my team is singing nothing but praise and relief at finally having a Vendor that cares about these files as much as we do. "
Diana Casella, Ideal Title
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Michelle Rose, Partner, Closing Day Settlements
linked website
Number #1 for efficiency
"I highly Recommend Marina Hubenova and sending all orders to Rexera. I love sending all my orders through their client portal or in Qualia. They are number #1 with efficiency and detailed reports. I never think twice on placing my orders with them. "
Michelle Rose, Partner, Closing Day Settlements
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Shawna Hernandez, Chief Operating Officer, Endpoint
linked website
A partner for innovation
"We are constantly tweaking and refining our processes, so we needed a reliable partner that would go along this journey with us. And Rexera (formerly InspectHOA) is exactly that."
Shawna Hernandez, Chief Operating Officer, Endpoint
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Cristina Sadler, Escrow Officer, TransCounty
linked website
A way to take back control
“I was worried the job wouldn’t get done, but it always gets done! It’s worth it; it’s beyond worth it!"
Cristina Sadler, Escrow Officer, TransCounty
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Scott Young, EasyKnock
linked website
A solution to a historical problem
"Rexera has been an instrumental partner in mitigating risk and creating efficiencies in our acquisition process. They are the solution to a historical problem that title companies and other vendors face in every transaction."
Scott Young, EasyKnock
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Melissa Daniels, CEO, Emerald National Title
linked website
Going above and beyond
“Why does a closing have to feel like a transaction? At Emerald National Title, our vision is to create a customized experience with a dedicated closing officer. So when a closing goes sideways, and you have a partner like Rexera that sends someone to the HOA office in person to help resolve the issue, that is a partner that understands that buying a home is personal, not a transaction. That is an example of Rexera going above and beyond that directly supports the vision for my business.”
Melissa Daniels, CEO, Emerald National Title
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Amanda Hulett, Spruce
website
Making HOA headaches a thing of the past!
"One thing I can easily confirm is that Rexera is our only vendor for HOAs and the team is now so spoiled that they refuse to contact the HOAs themselves 😄"
Amanda Hulett, Spruce
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