Proven National Title is a title agency founded by Jacki Tobar, a professional closer and business owner with over 20 years of Title and Escrow experience.
Her secret to a successful title company? A proven process and a personal approach to each client.
For Jacki, exceptional service means anticipating client needs, keeping them informed, and delivering a stress-free closing process.
Every closing involves a complex process that requires the full attention of the Title & Escrow Officer. Sellers and buyers often don’t know which documents to collect, which fees to pay, or which deadlines to meet.
As a business owner, Jacki faced two major challenges:
Jacki needed a way to simplify these processes without sacrificing the personal service that defined Proven National Title.
Jacki follows a simple rule: “Treat others like you want to be treated.” For her, that means providing documents on time, keeping clients informed about the closing process, and earning the trust of buyers, sellers, and their agents.
For Proven National Title, reputation is everything. Jacki chooses her partners carefully to deliver stress-free closings for clients and seamless collaboration with agents.
Jacki partnered with Rexera to handle the heavy lifting of document acquisition, including mortgage payoffs, HOA documents, municipal lien searches, and utilities.
Rexera takes on the heavy lifting of document acquisition – HOA, mortgage payoff, municipal lien, utilities, and more – so Proven National Title can focus on relationships.
It’s a win-win partnership: Jacki delivers personal service, while Rexera ensures accuracy, speed, and nationwide coverage.
When Rexera launched its Mortgage Payoff service, Proven National Title was one of the early adopters. Mortgage payoff can take anywhere from 10 minutes of phone waiting time to hours of back-and-forth with lenders.
Rexera eliminated that frustration, saving Proven National Title valuable hours and giving Jacki more time to care for her clients. The result: faster closings and happier clients with no surprises.
Jacki always adds Rexera’s service fee to the closing statement so clients know exactly what they’re paying for. And if a client has a question, Rexera equips her with clear explanations to share.
Jacki always discusses with the listing agent whether the seller/buyer is prepared to pay for HOA fees. And if they are not, Proven National Title and Rexera got them covered:
In the cases where the seller or the buyer is ready to prepay the documents, Jacki uses our SPF (Seller Pays First) functionality to ensure a smoother transaction.
Both options remove pressure from Proven National Title and protect client relationships, while ensuring every transaction runs smoothly.
With Rexera, Proven National Title delivers smoother, faster, and more transparent closings.
We asked Jacki how she feels about our fee and passing it to the client.
By choosing Rexera as a trusted partner, Jacki ensures her clients and agents enjoy a closing experience that lives up to her principle: treat others the way you want to be treated.
